Developing digital empathy and the virtual physical exam

This webinar provides suggested strategies to improve patient connection and communication when delivering care remotely. Content will expand upon the recent publication “Enhancing Digital Empathy and Reimagining the Telehealth Experience” from Telehealth and Medicine Today. Learn:

• Effective strategies for developing digital empathy over telehealth
• Advanced virtual physical exam skills
• Emerging theories of “telehealth literacy” to optimize the virtual care experience

• Matthew Sakumoto, MD, Sutter Health
• Sarah Krug, CEO of Cancer 101, Founder Health Collaboratory

Explore the AMA STEPS Forward® Innovation Academy on-demand library of webinars on physician burnout, digital health, private practice, BHI and more.

Disclaimer: The viewpoints expressed in this video are those of the participants and/or do not necessarily reflect the views and policies of the AMA.