Practice innovation strategies: Patient-centered care

Effectively communicating with your patients is imperative to increasing patient satisfaction and health outcomes. The AMA STEPS Forward® program offers proven approaches on how to improve communications with patients, uncover risk factors that may be contributing to poor health, collaborate with your colleagues in other specialties and enhance transitions of care. 

Behavioral health integration

Resources also focus on addressing patients’ behavioral, mental and physical health needs by enabling whole-person care.

1. Playbooks: Collections of related interventions

   1. Save time by stopping unnecessary work, sharing the necessary tasks with the broader team and gaining organizational leadership support.

2. Toolkits: How-to guides for implementation

   1. AMA's open-access toolkits provide customizable resources to enhance patient communication and patient-centered care.

3. Webinars

   1. Find best practices for sharing clinical notes with patients, explore practices that foster physician presence and connection with patients and more.

4. Podcasts

   1. Health care experts discuss ways effective patient-centered care increases patient satisfaction and health outcomes.

AMA STEPS Forward presents actionable, practical toolkits and customizable resources that you can use to successfully implement meaningful and transformative change in your practice or organization. Learn more.