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Public health: The challenges and opportunities physicians face with Frederick Chen, MD, MPH
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Practice innovation strategies: Patient-centered care
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2 MIN READ

Aug. 10, 2017: Judicial Advocacy Update

Learn more about AMA's support in rulings for informed consent law and expert-witness testimony.

Advocacy Update
Two physicians fill out paperwork at a table.
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6 MIN READ

Informed-consent ruling may have “far-reaching, negative impact”

The Pennsylvania Supreme Court ruled that physicians cannot delegate their informed-consent process to qualified staff.

Sustainability
Vector image of physician and patient with computer records.
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5 MIN READ

To improve patient outcomes, try transparency with visit notes

Easy access to visit notes can improve patient-physician relationships, but practices struggle with finding ways to increase transparency.

Physician-Patient Relationship
Emily Aaronson, MD
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5 MIN READ

Better communication with patients linked to less burnout

Taking time to hear patients out can improve care, patient experience and physician satisfaction.  

Physician Health
Deanna Attai, MD
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6 MIN READ

Web-savvy patients shape physicians’ digital do’s and don’ts

With patients Googling and Yelping their physicians, doctors need to remain social, be present online and manage their online reputations.

Physician-Patient Relationship
Mike Reidy
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3 MIN READ

In texts with patients, keep things clear, concise, emotion-free

Risk managers suggest limiting electronic exchanges with patients to straightforward messages free of sarcasm or potentially confusing abbreviations.

Physician-Patient Relationship
Physician looks at Novant on his computer screen
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4 MIN READ

Health system offers access to physicians—without an office visit

One health system takes its patient portal to the next level, “seeing” patients electronically for less complex complaints such as red eye or cough.

Digital
Physician listening with empathy for patient.
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5 MIN READ

When acrimony arises with patients, listen with empathy

Be present and listen for underlying needs to improve care. How an internist used empathetic-listening skills to defuse a tense situation.

Physician-Patient Relationship
Physician shows a patient an x-ray on a digital tablet.
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5 MIN READ

Seattle health system peeks behind requests for unneeded care

Talking treatment pros and cons with patients can cut inappropriate testing and treatment orders. Five steps to move toward wiser choices.

Physician-Patient Relationship