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Doctor thinks about patient goals to reach health solution.
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5 Min Read

To understand patient health priorities, ask: "What matters to you?"

Health coaches can help patients make strides with conditions such as hypertension or type 2 diabetes. Here is how asking, “What matters to you?” will help improve patient care.

AMA STEPS Forward®
Medical professionals putting their hands together in the middle of a group circle
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4 Min Read

To excel as a care team, members must know their roles

Ensuring high-quality, efficient patient care in interprofessional teams requires defined roles, thorough communication and deft leadership.

Improve GME
Graphic of StepsForward for Health IT
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5 Min Read

Taming your unruly in-basket is possible with a little teamwork

See how redirecting email traffic has helped one family practice declutter doctors’ in-boxes and provide patients with timelier care.

Scope of Practice
#Best of 2017 BP Mgmt, tech taking patients BP
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4 Min Read

For high-risk populations, communication on BP is key

Health disparities play an outsized role in hypertension. These top stories explored how physician-led teams can address the problem in practice.

Prevention & Wellness
#Best of 2017 Reinventing Team Based Care
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2 Min Read

Take these steps toward team care, better practice environment

From improved workflow and patient experience to teamwork and an empathic approach, these are our top 5 practice-management stories in 2017.

Scope of Practice
Christine Sinsky, MD
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6 Min Read

To address burnout’s underlying causes, look to team-based care

Team-based approach can relieve physicians of tasks that drain joy from practice. It takes organizational leadership to make the necessary changes.

Physician Health
Vector image of physician and patient talking.
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4 Min Read

6 steps to improve patients’ experience in your organization

Team engagement and a culture of empathy are keys to creating a successful patient-experience program.

AMA STEPS Forward®
Vector image of physician, patient and pharmasist.
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4 Min Read

How to make the pharmacist part of your practice’s team

Often overlooked, the integration of pharmacists or pharmacy technicians in practices can help improve patient outcomes.

Scope of Practice
Four physicians walking down a hallway.
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5 Min Read

To err is human. To speak up? It depends, study says

Residents are much less likely to say something when an attending physician is involved in unsafe or unprofessional behavior.

Improve GME