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Vector image of physician and patient talking.
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4 MIN READ

6 steps to improve patients’ experience in your organization

Team engagement and a culture of empathy are keys to creating a successful patient-experience program.

Physician-Patient Relationship
Vector image of physician explaining vaccinations.
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5 MIN READ

6 steps for practices to improve adult vaccination rates

Practices of all types can follow easy steps to overcome financial, administrative hurdles and protect their adult patients from vaccine-preventable diseases.

Public Health
Vector image of physician and patient with computer records.
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5 MIN READ

To improve patient outcomes, try transparency with visit notes

Easy access to visit notes can improve patient-physician relationships, but practices struggle with finding ways to increase transparency.

Physician-Patient Relationship
Vector image of physician, patient and pharmasist.
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4 MIN READ

How to make the pharmacist part of your practice’s team

Often overlooked, the integration of pharmacists or pharmacy technicians in practices can help improve patient outcomes.

Scope of Practice
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3 MIN READ

How do health systems adopt innovations? Dartmouth seeks answers

Health care leaders nationwide are being asked to complete a new survey to increase understanding of health systems’ performance.

Sustainability
Physicians gathered in a classroom to learn about burnout.
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4 MIN READ

Burnout’s causes, fixes need rigorous research, says expert panel

The National Academy of Medicine says burnout among physicians and other health professionals demands evidence-based responses.

Physician Health
Vector graphic of patient and physician having a conversation.
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3 MIN READ

N.Y. clinic revamps space for better workflow, patient experience

Better lighting, friendlier waiting areas, self-rooming and swiveling screens are some of the techniques employed after consulting with designers.

Sustainability
Clinic worker answers phone while working on computer.
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4 MIN READ

Oregon clinic redesigns patient registration to save clicks, time

Gathering patient information before the visit saves precious time. Learn how one practice discovered a new process that could save $200,000 a year.

Sustainability
Physician listening with empathy for patient.
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5 MIN READ

When acrimony arises with patients, listen with empathy

Be present and listen for underlying needs to improve care. How an internist used empathetic-listening skills to defuse a tense situation.

Physician-Patient Relationship