This resource is part of the AMA's Debunking Regulatory Myths series, supporting AMA's practice transformation efforts to provide physicians and their care teams with resources to reduce guesswork and administrative burdens.
Debunking the myth
All members of the care team assisting with documentation, including nurses, credentialed medical assistants (MAs), or non-credentialed staff members can enter orders in the EHR, as requested by the physician (e.g., conveyed verbally or through written checklist), in a manner consistent with state and institutional policies. Additionally, there is no Medicare EHR incentive program that requires computerized provider order entry (CPOE).1
Background
CPOE is the process of electronic entry of physician orders for diagnosis and treatment of patients (e.g., prescription medications, lab and imaging tests, referrals, etc.).
The Centers for Medicare & Medicaid Services eliminated the previously required CPOE and clinical decision support (CDS) objectives and associated measures.1 Similarly, The Joint Commission has eliminated previous prohibitions on documentation assistants entering orders on behalf of physicians.2
Key takeaway
Delegating order entry to non-physician care team members can increase practice efficiency, reduce physicians’ administrative burden—allowing them to dedicate more time on patient care—and encourage non-physician health care professionals to take on new responsibilities and operate at the top of their license.
Resources
- STEPS Forward® Toolkit: Team Documentation
- STEPS Forward Playbook: Taming the EHR
References
- Centers for Medicare & Medicaid Services (CMS). CMS Finalizes Hospital Outpatient Prospective Payment Changes for 2017. CMS. November 1, 2016. Accessed December 6, 2024. https://www.cms.gov/newsroom/fact-sheets/cms-finalizes-hospital-outpatient-prospective-payment-changes-2017
- The Joint Commission. Documentation Assistance Provided By Scribes: What Guidelines Should be Followed When Physicians or Other Licensed Practitioners (LP) Use Scribes to Assist with Documentation? The Joint Commission. July 26, 2018. Accessed December 6, 2024. https://www.jointcommission.org/standards/standard-faqs/ambulatory/record-of-care-treatment-and-services-rc/000002210/
Debunking Regulatory Myths overview
Visit the overview page for information on additional myths.
Disclaimer: The AMA's Debunking Regulatory Myths (DRM) series is intended to convey general information only, based on guidance issued by applicable regulatory agencies, and not to provide legal advice or opinions. The contents within DRM should not be construed as, and should not be relied upon for, legal advice in any particular circumstance or fact situation. An attorney should be contacted for advice on specific legal issues. Additionally, all applicable laws and accreditation standards should be considered when applying information to your own practice.